Privacy Policy

Who we are

Pentobarbital Online (“we”, “us”) operates this website and is responsible for the personal information collected through it. If you have any questions about this policy or your information, contact us at [email protected].

Information we collect

Information you give us

• Orders: your name, billing and delivery address, email address, phone number and order details.
• Accounts: if you create an account, your login details and saved addresses.
• Messages: anything you send us through our contact form or by email, such as your name, email, phone number, order number and message.

Information collected automatically

• Technical details such as your IP address, browser type and the pages you visit, recorded in our server logs to keep the site secure and working.
• Cookies needed for the shop to work — see “Cookies” below.

We do not collect or store your full payment card details. Card payments are processed directly by our payment providers.

How we use your information

• To process, deliver and support your orders, including sending order and dispatch emails.
• To manage your account, if you have one.
• To reply to your questions and requests.
• To prevent fraud and keep our website secure.
• To meet our legal, tax and accounting obligations.
• To send you news or offers — only if you have asked to receive them. You can unsubscribe at any time.

Who we share it with

We share personal information only with service providers who help us run the store, and only as much as they need:

• Payment providers, to take payment securely and prevent fraud.
• Delivery carriers, to deliver your order and provide tracking.
• Hosting and email providers, to run this website and send you emails.

We may also disclose information where the law requires it. We do not sell or rent your personal information, and we do not share it for cross-context behavioural advertising.

Cookies

We use a small number of essential cookies so that the shop works — for example, to remember what’s in your cart, keep you signed in and protect forms from abuse. These cookies don’t track you across other websites.

We don’t currently use advertising or third-party analytics cookies. If that changes, we’ll update this policy and ask for your consent where required. You can block or delete cookies in your browser settings, although parts of the shop may not work without them.

How long we keep it

We keep order records for as long as we need them for tax and accounting purposes, which is usually up to seven years. Account details are kept until you close your account. Contact messages are kept for up to two years so we can follow up on your request, and then deleted.

Your rights and choices

Depending on where you live, you may have the right to:

• Know what personal information we hold about you and get a copy of it.
• Ask us to correct information that is wrong or incomplete.
• Ask us to delete your information, subject to our legal obligations.
• Opt out of marketing emails at any time.
• Not be treated differently for exercising any of these rights.

To make a request, email [email protected]. We may need to confirm your identity before we respond, and we’ll reply within the time required by law.

Keeping your information safe

This website uses encrypted connections (HTTPS), and access to customer information is limited to people who need it to do their job. No method of transmission or storage is completely secure, but we work hard to protect your information.

Children

Our products and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, contact us and we’ll delete it.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. If we make significant changes, we’ll let you know.